Billing & Pricing¶

This guide explains Ag2Trust's pricing model, tiers, and billing mechanics.

Pricing Model¶

Ag2Trust uses an agent-hour billing model. You pay based on how long your agents run, with two billing modes available.

Billing Modes¶

You can switch between modes in Settings > Billing.

Pricing Tiers¶

Cost Examples¶

Hourly billing (Starter):

Monthly billing (Pro, 5 reserved agents):

Tier Limits¶

Agent Limits¶

Daily Token Budget¶

Each tier has a daily token budget that resets at midnight UTC:

When the budget is exhausted, agent work is blocked until the next day (fail-closed behavior).

Per-Run Limits¶

Resource Limits¶

Feature Availability¶

How Agent-Hours Are Calculated¶

Agent runtime is tracked automatically:

1. Start event recorded when an agent starts running
2. Stop event recorded when an agent stops (manual or automatic)
3. Daily billing job calculates total agent-seconds per customer
4. Hours rounded up (e.g., 61 minutes = 2 billable hours)

Example:
- Agent A runs for 2 hours 15 minutes → 3 billable hours
- Agent B runs for 45 minutes → 1 billable hour
- Total: 4 billable hours

Reserved Agents (Monthly Mode)¶

With monthly billing, you prepay for a fixed number of reserved agents:

• 1-50 agents available per tier
• Agents can run 24/7 within your reserved capacity
• Increases take effect immediately (prorated)
• Decreases apply at next billing period

Managing Your Subscription¶

Upgrading¶

1. Go to Settings > Billing in the dashboard
2. Click Upgrade
3. Select your tier (Starter or Pro)
4. Complete checkout via Stripe
5. Features activate immediately

Via API:

POST /billing/upgrade
{
  "success_url": "https://yourapp.com/billing?success=true",
  "cancel_url": "https://yourapp.com/billing?canceled=true"
}

Returns a checkout_url to redirect to Stripe Checkout.

Managing Reserved Agents¶

For monthly billing, adjust reserved agents in Settings > Billing:

POST /billing/update-reserved-agents
{
  "reserved_agents": 10
}

Accessing Billing Portal¶

Paid customers can access Stripe Billing Portal to:

• Update payment methods
• View invoice history
• Download invoices
• Cancel subscription

POST /billing/portal
{
  "return_url": "https://yourapp.com/billing"
}

Downgrading¶

To downgrade:

1. Access Billing Portal from Settings > Billing
2. Click Cancel subscription or change plan
3. Current tier features remain until billing period ends

Viewing Usage¶

Dashboard¶

The Billing page shows:

• Current tier and billing mode
• Agent runtime this period
• Daily token budget usage
• Running agents count

Usage Metrics¶

See Usage Metrics for detailed analytics on:

• Token consumption by agent
• Response times
• Cost tracking

Demo Accounts¶

Demo accounts have restricted limits for evaluation:

Demo accounts cannot:

• Upgrade to paid tiers
• Access billing portal
• Use webhooks or MCP integrations

Enterprise Billing¶

Enterprise customers receive:

• Custom pricing based on volume and commitment
• Custom limits tailored to your workload
• Invoice billing with NET 30 terms
• Dedicated support with direct engineering access
• Custom retention policies for compliance

Contact hello@ag2trust.com for enterprise pricing.

FAQ¶

When does my billing period start?¶

Your billing period starts when you upgrade and renews monthly on that date.

What happens if I exceed my agent limit?¶

Requests to start new agents beyond your limit are rejected. Existing running agents continue normally.

What happens when I hit my daily token budget?¶

New agent requests are blocked with a 402 Payment Required error until the budget resets at midnight UTC. This is fail-closed behavior to prevent unexpected costs.

How do I reduce my bill?¶

1. Stop idle agents when not in use
2. Use monthly billing if you have predictable workloads
3. Monitor usage in the dashboard to identify optimization opportunities
4. Optimize prompts to reduce token consumption

What payment methods are accepted?¶

We accept all major credit cards via Stripe. Enterprise customers can pay by invoice.

Next Steps¶

• Rate Limits - API rate limiting details
• Usage Metrics - Monitoring your usage
• API Reference - Complete API documentation